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Terms of Service

Terms of service

All retail sales are final. The only condition under which a refund will be issued is when an item under its warranty period cannot be repaired or replaced with a similar item. Items damaged as a result of user mistreatment will not be covered by warranty. We thoroughly inspect every returned item, and the cause of damage is at the sole discretion of Accurate IT Services. Items sold on eBay or any other retail sites have a specified warranty listed in the description. If no warranty is listed, the item is being sold \"as is\", without a warranty. Accurate IT Services reserves the right to issue a full refund at any time during the warranty period. Accurate IT Services will not be responsible for loss of information stored on any item returned for service or refund.

Any returned item must have an RMA (Return Merchandise Authorization) number. Non-defective returned products are subject to a 15% restocking fee. All products being returned must be complete and in the original packaging. A return will not be processed, or a restocking fee may be charged, in the event that any item included in the original shipment is not present in the returned shipment. Items sent for return will be immediately denied if they are improperly packed or physically damaged. Accurate IT Services will cover the shipping cost on warrantied products for the first 30 days. If item is outside of the 30-day period, it is the customer\'s responsibility to ship the item properly packaged and insured. Accurate IT Services will not be responsible for items damaged or lost during shipment. All shipping costs for merchandise returned for a refund are the responsibility of the customer.

Accurate IT Services will not be held accountable for any data loss on products sent back to us and as such Accurate IT recommends conducting regular data backups as well as backing data up prior to warranty service returns. Any product returned for refund will have all existing data destroyed.

If a returned item was purchased with \"Free Shipping,\" the initial shipping cost will be calculated by Accurate IT Services through the original shipping company. This cost will be deducted from the total refund amount, in addition to any subsequent return shipping costs that may have been incurred. Any non-defective returned product is still subject to a 15% restocking fee.

SHIPPING FEES ARE NOT REFUNDABLE!

iso 14001 86

ohsas 18001 86

R2 86

MSLOGO

warranty

Copyright © 2016 Accurate IT Services. All Rights Reserved.
3854 Fisher Road
Columbus, Ohio 43228
M-F 9am-5pm est
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Refurbished A

gradechart-header

Refurbished LCD Grade A 

Monitors are fully reconditioned* by our technicians and guaranteed to operate per factory specifications. Grade A LCDs do not have any screen blemishes or picture imperfections. Accurate IT observes manufacturer stuck bright/dark pixel policies. Blemishes such as minor scuffs or scratches on plastic casing are possible but no cracked plastic. NOTE: All LCD monitors ship with power cords and VGA cables, however original instruction manuals are not included, unless stated otherwise in the product description. Grade A LCD stock is covered by our 6 month product warranty.

All of our non-new equipment has had previous ownership which will be reflected to some degree in the merchandise you receive. If you require equipment in pristine condition, we strongly encourage you to purchase new equipment.

* - every unit offered for sale on this site is owned and prepared for sale by Accurate IT Services LLC

Reconditioning is a multi-stage process, which consists of;

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing
×
Refurbished B

gradechart-header

Refurbished LCD Grade B

Monitors will have similar reliability and functionality as Grade A product but with small to moderate screen blemishing. Blemishes such as scuffs or scratches on plastic casing are probable but no cracked plastic. Allowed screen blemishes are small scratches on the plastic protective layer or minor pressure mark shadowing on LCD panel. These blemishes are very minor and do not block visible text, or impair functionality of the product. Grade B Monitors are an excellent cost effective solution for computer gaming, DVD viewing, word processing, sending email and other general use. NOTE: All LCD monitors ship with power cords and VGA cables, however original instruction manuals are not included, unless stated otherwise in the product description. Grade B LCD stock is covered by our 90 day product warranty.

All of our non-new equipment has had previous ownership which will be reflected to some degree in the merchandise you receive. If you require equipment in pristine condition, we strongly encourage you to purchase new equipment.

* - every unit offered for sale on this site is owned and prepared for sale by Accurate IT Services LLC

Reconditioning is a multi-stage process, which consists of;

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing
×
New Overstock

New - Overstock: Item is an unsold or unused asset that was never dispatched to an end user. These items can come in original packaging with all accessories or brown boxed with accessories as advertised in the item description. Items can have minor plastic case imperfections due to shipping and product storage. Depending on the date of manufacturing and manufacturer's policies these items might have residual of the factory warranty. Regardless of the factory warranty we offer our own warranty coverage for the period of 12 months.

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing
×
New

New: New item in manufacturer’s carton or package.

All of our non-new equipment has had previous ownership which will be reflected to some degree in the merchandise you receive. If you require equipment in pristine condition, we strongly encourage you to purchase new equipment.

* - every unit offered for sale on this site is owned and prepared for sale by Accurate IT Services LLC

Reconditioning is a multi-stage process, which consists of;

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing
×
Reconditioned

Reconditioned Laptops and Computers: Reconditioned* units are off-lease, used, properly tested and detailed to the best of our abilities to look and operate per factory specifications. The cases may have mild scuffs or scratches from previous use or product storage but no cracks or missing plastics will be present. Laptop LCD screens may have cosmetic blemishing in the form of small scratches or minor pressure marks. Reconditioned Laptops and Computers are covered by either a 90 day or 6 month warranty as stated in the item description.

All of our non-new equipment has had previous ownership which will be reflected to some degree in the merchandise you receive. If you require equipment in pristine condition, we strongly encourage you to purchase new equipment.

* - every unit offered for sale on this site is owned and prepared for sale by Accurate IT Services LLC

Reconditioning is a multi-stage process, which consists of;

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing
×
Used

Refurbished LCD Grade A: Monitors are fully reconditioned* by our technicians and guaranteed to operate per factory specifications. Grade A LCDs do not have any screen blemishes or picture imperfections. Accurate IT observes manufacturer stuck bright/dark pixel policies. Blemishes such as minor scuffs or scratches on plastic casing are possible but no cracked plastic. NOTE: All LCD monitors ship with power cords and VGA cables, however original instruction manuals are not included, unless stated otherwise in the product description. Grade A LCD stock is covered by our 6 month product warranty.

Refurbished LCD Grade B: Monitors will have similar reliability and functionality as Grade A product but with small to moderate screen blemishing. Blemishes such as scuffs or scratches on plastic casing are probable but no cracked plastic. Allowed screen blemishes are small scratches on the plastic protective layer or minor pressure mark shadowing on LCD panel. These blemishes are very minor and do not block visible text, or impair functionality of the product. Grade B Monitors are an excellent cost effective solution for computer gaming, DVD viewing, word processing, sending email and other general use. NOTE: All LCD monitors ship with power cords and VGA cables, however original instruction manuals are not included, unless stated otherwise in the product description. Grade B LCD stock is covered by our 90 day product warranty.

Reconditioned Laptops and Computers: Reconditioned* units are off-lease, used, properly tested and detailed to the best of our abilities to look and operate per factory specifications. The cases may have mild scuffs or scratches from previous use or product storage but no cracks or missing plastics will be present. Laptop LCD screens may have cosmetic blemishing in the form of small scratches or minor pressure marks. Reconditioned Laptops and Computers are covered by either a 90 day or 6 month warranty as stated in the item description.

Reconditioned TV Parts: Reconditioned* TV parts are used, tested and functional components harvested from LCD, LED and Plasma TVs. Reconditioned TV Parts are covered by our 90 day product warranty.

All of our non-new equipment has had previous ownership which will be reflected to some degree in the merchandise you receive. If you require equipment in pristine condition, we strongly encourage you to purchase new equipment.

* - every unit offered for sale on this site is owned and prepared for sale by Accurate IT Services LLC

Reconditioning is a multi-stage process, which consists of;

  • Initial testing
  • Electronic repair (when applicable)
  • Component or hardware installation if needed
  • Exterior cleaning and detailing
  • Thorough final testing